While there is no single federal law requiring all businesses to hold Public Liability Insurance, it is legally mandatory for certain licensed trades (such as electricians and plumbers) depending on your state or territory.

For most other businesses, it is not a strict legal requirement, but it is frequently a contractual requirement. Many commercial landlords, government agencies, and principal contractors require evidence of Public Liability Insurance before granting leases, issuing permits, or awarding contracts.

Always check with your state licensing authority or industry body to confirm your legal requirements, and read the relevant Product Disclosure Statement (PDS) to ensure the cover meets your needs.

In broad terms, Public Liability is designed to cover claims of third-party bodily injury or property damage (for example, if a customer trips and falls in your shop).

Professional Indemnity, on the other hand, is designed to cover claims arising from alleged negligence, errors, or omissions in your professional advice or services (for example, an architectural design flaw that results in a financial loss for your client).

Both policies are subject to specific terms, conditions, limits, and exclusions. Please refer to the relevant Product Disclosure Statement (PDS) or policy wording.

Whether your business requires Cyber Insurance depends on your individual circumstances and risk profile. Businesses that collect personal information, process online payments, or rely heavily on technology may wish to consider Cyber Insurance as part of a broader risk management strategy.

Cyber Insurance is designed to provide cover for certain cyber-related costs and financial losses, subject to policy terms, conditions, exclusions, and limits.

This information is general advice only and does not take into account your specific objectives or financial situation. Please review the relevant Product Disclosure Statement (PDS) and Target Market Determination (TMD) before making a decision.

While buying direct online may suit straightforward, standard risks, an insurance broker acts as your independent advocate to help navigate complex policy terms and find coverage tailored to your specific operations.

A broker works for you—not the insurance company. Key benefits include:

• Market Access & Comparison: Accessing a broad range of specialist and intermediary-only insurance markets that are not available directly to the public.

• Professional Advice: Assessing your business risks and recommending appropriate policy structures suited to your operational requirements.

• Claims Advocacy: Managing claims on your behalf, negotiating with underwriters, and helping achieve a fair and timely settlement.

This website provides general information only. Before acting on any advice, please consider your objectives and read our Financial Services Guide (FSG) and the relevant Product Disclosure Statement (PDS).

Generally, independent sub-contractors are not automatically covered under your business's Public Liability policy and are required to hold their own insurance.

How a policy responds to the actions of a sub-contractor varies significantly between insurers. While some policies may provide limited cover—or cover your business for 'vicarious liability' resulting from a sub-contractor's work—others strictly exclude claims involving uninsured sub-contractors.

This is general information only. You should review the specific policy wording (PDS) and seek professional advice from your broker regarding your individual circumstances and contracts.

No. Public Liability Insurance is designed to cover claims of injury or property damage made by third parties (such as customers, visitors, or members of the public). It explicitly excludes injuries sustained by your own employees.

To cover your employees for workplace injuries or illnesses, you must hold a separate Workers' Compensation Insurance policy. This is a compulsory legal requirement for employers in all Australian states and territories.

Because Workers' Compensation schemes are regulated at a state and territory level, the exact rules vary depending on where your employees work. Please check with your relevant state authority for your specific obligations, and refer to your policy wording for full details on your Public Liability cover.

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There is no fixed cost for business insurance. Because every business faces different exposures, insurers calculate premiums individually based on your specific risk profile.

Key factors influencing your premium include:

• Your industry and occupation: Higher-risk operations attract higher base rates.

• Annual turnover and revenue: Reflects the overall scale and financial exposure of your operations.

• Physical location: Local weather risks, crime rates, and property values.

• Staff numbers and payroll: Impacts liability and statutory coverage requirements.

• Claims history: A clean record can often help secure more favorable terms.

As insurance brokers, we canvas our network of leading Australian and international underwriters to help negotiate competitive terms and identify cover tailored to your operational needs.

This is general information only. Premiums, terms, conditions, and limits depend on individual underwriter assessment. Please read the relevant Product Disclosure Statement (PDS) and Target Market Determination (TMD) before purchasing.

You should complete a full risk review with your broker annually before your policy renews.

However, under your ongoing Duty of Disclosure and policy terms, you must also contact us immediately if your business undergoes any material changes during the insurance year. This includes moving premises, purchasing significant new equipment, scaling your revenue, or expanding the services you offer.

Failing to notify us of major changes can lead to severe underinsurance or allow an insurer to reduce or deny a claim.

This is general information only. Please speak with our team to discuss your specific business changes and refer to your relevant Product Disclosure Statement (PDS) for exact policy conditions.

A Certificate of Currency is a formal document providing evidence that your insurance policy is active and valid at the time of issue. It is frequently required by third parties to enter construction sites, secure government tenders, or sign commercial leases.

Provided your policy is currently in force and all required information (and premium arrangements) have been received, NCB will endeavour to issue your Certificate of Currency as promptly as possible.

Please note: A Certificate of Currency provides a summary of cover only. Always refer to your policy wording and Product Disclosure Statement (PDS) for full terms, conditions, and exclusions.